CMHA Refund Policy

Payment MUST be received at the time of registration. No checks or ACH will be accepted. No exceptions to this policy.

No shows will not receive a refund.

Cancellation Policy: If you do not cancel and do not attend, you will not receive a refund. Substitutions are permitted based on availability. Cancellations must be received in writing at least 14 days prior to the training for a full refund less the cancellation fee determined by the registration price below.

If cancellation is received less than 14 days prior to the training, no refund will be given. Exceptions must be approved by the Director of Education. 

Severe Weather Policy: Events will take place as scheduled, and we will not be able to refund registration fees. In the event of severe weather, please check the CMHA website for scheduling delays and event updates.